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Field Services Technician

UniLED has an exciting opportunity for an experienced Field Services Technician to join the Field Services Department, working to service and  maintain screens across the South of England.

Who we are

UniLED specialise in the service and maintenance of digital signage networks. We provide a comprehensive and fully integrated service solution for our clients to fulfil their business needs. UniLED has established itself as the market leader of screen maintenance and content management in the UK.

Job description

Due to the continued growth at UniLED there is a need for a Field Services Technician to service and maintain South of England digital signage equipment.

As a Field Services Technician you will be responsible day to day for on-site reactive maintenance and proactive project maintenance. Carrying out site repairs safely, efficiently and to a high standard within the scheduled rota for reactive maintenance. 

Key responsibilities

  • Proactive and reactive maintenance of digital signage (standalone units, video walls, and LED displays, both indoors and outdoors)
  • Site management according to UniLED’s policies
  • Health & safety site management of yourself and other on-site
  • Ensure good housekeeping on-site and within the company van
  • Manage tools and spares within company vehicles
  • Safe and careful maintenance of working methods
  • Good understanding of networks as well as computer skills
  • Safe operation of access equipment/tools
  • Build relationships with the technical service team to ensure strong internal communication
  • Activating and managing work permits, security passes and conforming to on-site requirements
  • Working on your own as a lone worker
  • Reporting issues and submitting photographs to the SDO and Line Manager
  • Adhering to company H&S policies
  • Driving safely and legally including complying with driving codes at all times
  • Keeping the vehicle clean and tidy and reporting any issues immediately

Knowledge, Skills & Experience

Knowledge & Experience 


  • Out-of-home advertising industry experience (e.g. ex bill poster)
  • Experience working within the telecommunication industry
  • Comfortable working at heights and on ladders and podiums
  • Comfortable working with electrics
  • Fluent English speaker
  • Full driving licence
  • Enjoys driving, potentially long distances


  • Experience and working knowledge of display/AV and computer hardware/software
  • Basic knowledge of electrical installations
  • Experience in diagnosing and resolving faults as they are encountered but understanding when to ask others for assistance
  • Ipaf (International Powered Access Federation)


  • Able to work under pressure
  • Good verbal and written communication skills
  • Technical mindset
  • The ability to work using y our own initiative as well as within a team
  • Flexibility
  • Problem solving ability
  • The ability to multitask


  • ‘Can do’ attitude and a positive work ethic
  • Resilience and determination to see a job well done and to high quality, meeting expectations
  • Team mentality
  • Keen to learn
  • High regard for punctuality and meeting deadlines

Package details

  • Competitive Salary
  • Company Pension Scheme
  • 25 Days Annual Leave + Bank Holidays


5 Wellesley Court, Apsley Way, Staples Corner, London NW2 7HF

Please send your CV (no longer than 2 pages) and a cover email, which tells us a bit about yourself and your interests.


Equal opportunities

UniLED is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

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